Terms of Service

Last updated: July 2025

These Terms of Service (“Terms”) govern your use of the Fourlanos B2B website (fourlanosb2b.com) and any purchases made through it. By accessing or using our website, you agree to be bound by these Terms.

Fourlanos B2B is operated from Athens, Greece, and these Terms are governed by Greek and European Union law.

Account Registration

To place orders, you may need to create an account. You are responsible for:

Providing accurate and complete registration information
Maintaining the confidentiality of your account credentials
All activities that occur under your account

We reserve the right to suspend or terminate accounts that violate these Terms.

Pricing

All prices are displayed in the currency indicated on the product page
VAT (Value Added Tax) is applied in accordance with Greek and EU regulations
Orders shipped outside the EU may be exempt from Greek VAT; applicable local import duties and taxes are the buyer’s responsibility
While we strive to ensure pricing accuracy, errors may occur. In such cases, we will contact you before processing the order

Payment

We accept the following payment methods:

Visa, MasterCard, and American Express
Bank transfer
PayPal

Payment is processed at the time of order. Your card will be charged when the order is confirmed. All transactions are protected by SSL encryption.

Orders and Availability

All orders are subject to product availability
If an ordered item is out of stock, we will notify you with an estimated availability date. You may choose to wait or cancel the order for a full refund
We reserve the right to limit order quantities for certain products
For bulk or wholesale orders, please contact us directly for custom pricing

Shipping and Delivery

We ship domestically within Greece and internationally to over 50 countries
Estimated delivery times are provided at checkout and vary by destination
Domestic orders are typically delivered within 1–3 business days
International orders are typically delivered within 5–10 business days
Shipping costs are calculated at checkout based on weight, dimensions, and destination
Risk of loss transfers to the buyer upon delivery

Returns and Refunds

We want you to be satisfied with your purchase. Our return policy is as follows:

Defective or incorrect items: Contact us within 14 days of delivery for a replacement or full refund, including shipping costs
Change of mind: Unused items in original packaging may be returned within 14 days of delivery. Return shipping costs are the buyer’s responsibility
Non-returnable items: Custom-ordered, cut-to-size, or special-order products cannot be returned unless defective

To initiate a return, please call our trade desk at +30 210 51 51 777.

Warranty

All products are warranted to correspond to their description at the time of dispatch
Manufacturer warranties apply where applicable; details are provided with the product
Warranty claims should be directed to us, and we will coordinate with the manufacturer on your behalf

Limitation of Liability

Fourlanos B2B shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website
Our total liability for any claim shall not exceed the purchase price of the product in question
We are not responsible for delays or failures caused by circumstances beyond our reasonable control (force majeure)

Intellectual Property

All content on our website — including text, images, logos, and design — is the property of Fourlanos B2B or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our prior written consent.

Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the revised Terms.

Governing Law

These Terms are governed by the laws of Greece and the European Union. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Athens, Greece.

Contact Us

If you have questions about these Terms, please contact us:

Phone: +30 210 51 51 777
Address: Ioannninon 120 & Xanthippis 82, Athens 104 44, Greece